Enhanced Payment Systems - Privacy Policy

Enhanced Payment Systems, LLC (“EPS”, “We”, “Our”, “Us”) is committed to preserving your trust and confidence. That is why we want you to understand how we handle information we learn about you from your visit to our websites such as https://www.enhancedpay.com, and https://enhancedgateway.com and what measures we take to safeguard that information and our commitment to data security.

EPS is a payment processing and transaction gateway company specializing in providing turnkey payment processing, and payment application solutions. Utilizing industry-leading data security technology and premium web-based solutions, EPS offers our merchants and partners a comprehensive suite of payment products to easily reduce the scope of PCI. EPS’s office is located at 8501 W Higgins Rd, Suite 250, Chicago IL, 60631.

Personal information that we collect about you broadly falls into three categories; information that is provided to us, the information we collect automatically, and information we process to provide services such as fulfilling credit and debit card processing requests.

You may provide personal information to us through EPS websites, such as contact information when filling out our “contact us” form requesting information on products or services we provide. Personal information may also be provided to use when consulting with our Customer Relationship Managers during product consultations or onboarding. Information collected:

• Name
• Email address
• Phone
• Billing and Shipping address
• Job Title
• Organizations/Business name

We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your inquiry to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information.

We may track your Internet Protocol (“IP”) address and your domain name to help us analyze this data for trends and statistics on website activity, but you will remain anonymous. IP addresses are not linked to personally identifiable information.

We may use the personal information we collect through our services for a range of reasons, including:

• to provide and maintain services.
• to manage your organization’s or your account with us, including for billing purposes as well as for our customer relationship management.
• to personalize the Services and improve your experience.
• to improve our products, technology, and services, and, where you have agreed.
• to analyze your use of our services to ensure the technical functionality of our products, technology, and services and to research and develop new products and services.
• to review statistical information about web pages visited, page hits per week, and the like, we use this information internally to improve the design of our web pages and enhance our products and services offerings such as through cookies.
• to prevent, detect, respond, and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity.
• to comply with and enforce applicable legal requirements, agreements, and policies.
• to process credit/debit card transactions.
• to support registration or information requests.
• to provide product Integration and Support Services.
• We do not use the information you provide to make any automated decisions that might affect you.

EPS does not license, sell, rent or trade your information.

EPS is headquartered in the United States and operates domestically. Therefore, you should not be concerned that we may process your personal information in countries other than the United States.

We only keep your personal information for as long as we have an ongoing legitimate business need, for example:

• to fulfill the purposes outlined in this policy.
• to provide services.
• to comply with legal, tax, or accounting requirements.
• to enforce our agreements.
• to comply with legal obligations.

When you use our website to browse our products and services and view the information, we make available, a number of cookies are used by us and by third parties to allow our websites and products to function, to collect useful information about visitors, and to help to make your user experience better. For further information about the types of Cookies we use, why, and how you can control Cookies, please see our Cookie Policy.

The EU General Data Protection Regulation (“GDPR”) comes into force across the European Union on 25th May 2018 and brings with it the most significant changes to data protection law in two decades. Based on privacy by design and taking a risk-based approach, the GDPR has been designed to meet the requirements of the digital age.

We do not knowingly collect or store any personal information from anyone under 18 years of age. EPS Services are directed to people who are at least 18. If you are under the age of 18, you may not use EPS services without parental/legal guardian consent.

From time to time, we may change this Privacy Notice in response to updated services, changing technologies, industry practices, and regulatory requirements or for other purposes. We will provide notice to you (this notice may be by email to your Organization’s Administrator or you at the last email provided to us, by posting notice of such changes on the EPS Website, or by other means, consistent with applicable law) and if required by applicable law, we will obtain your consent. You can see when this notice was last updated by checking the “last updated” date displayed at the top of this notice.